Answers to the questions we are asked most often about display touch modules: the technologies we supply, customisation, samples, MOQ, lead time, documentation and long-term supply. If your question is not answered here, send it to us and we will answer it directly.

Продукция & technologies

Which display technologies do you supply?

We supply e-paper (E-Ink) display modules, TFT LCD display modules, OLED display modules, HMI UART / RS232 serial display modules, and HDMI & Linux display modules with integrated boards. Sizes range from 0.4 inch to 15.6 inch depending on the technology.

Can you supply the display together with a driver board, a mainboard or an Android / Linux system board?

Да. We can supply a bare panel, a module with a driver board, a module with an HDMI or serial mainboard, or a complete module with an Android / Linux system board. Tell us what your host board outputs and we will propose the matching configuration.

Customisation

Что такое стандартный продукт?

У нас есть запас материалов или продукции, Это стандартный продукт.

What is a custom product? Можем ли мы настроить продукт?

ХОРОШО, Вы можете настроить продукт. Пожалуйста, свяжитесь с менеджером отдела продаж или проектом. Продукция по индивидуальному заказу в соответствии с потребностями заказчика, Только для этого клиента.

Can you customise a display module for our product?

Да. We customise size, resolution, interface, touch panel, cable and connector arrangement, and we can build the module around your enclosure. Customised products are made for that customer’s use only.

Do you supply capacitive and resistive touch panels?

Да. Our standard is capacitive touch, which supports multi-touch and is used on most of our display touch modules. Resistive touch panels are also the preferred choice in some specific applications. Tell us about the operating environment and we will confirm which touch technology fits your product.

How do I choose the right size and resolution?

Start from the window in your enclosure and the smallest detail a user has to read, then match a module to those two figures. If you send us the enclosure opening and what will be displayed, we will propose the size and resolution for you.

Samples, MOQ & delivery

How many is MOQ?

БЕЗ МИНИМАЛЬНОГО ЗАКАЗА

Do you have any free samples?

Да, Мы можем предоставить бесплатные образцы. Для постоянных клиентов, мы предлагаем бесплатные образцы в зависимости от количества. Для новых клиентов, мы сначала берем плату за образцы, а когда вы делаете заказ, мы вернем ее вам.

How long is delivery time?

Время выполнения заказа зависит от текущего запаса, Пожалуйста, свяжитесь с отделом продаж. Обычно, Стандартные продукты 1 неделя, Продукция по индивидуальному заказу 2 Недель. Стандартные образцы 1-3 Рабочие дни, Настройка времени выборки 2 Недель.

Documentation & support

Is there technical support?

Мы вышлем полную спецификацию,Чертеж и начальный код. Наши профессиональные инженеры предоставят услуги в любое время.

Do you provide drawings, datasheets and interface documentation?

Да. Standard products are supplied with the specification, drawing and initial code. For serial display modules we also provide the interface protocol so your controller can drive the module.

Shipping & compliance

What is the shipping terms?

Все расценки не включают стоимость доставки и таможенные пошлины страны-импортера.

Where are you based, and do you work with overseas customers?

Good Light International Company Limited is based in Shenzhen, Китай, and supplies overseas customers. Products are available with ISO and CE certification; contact us for the documentation you need for your market.

Long-term supply

Can you support a product that will be manufactured for several years?

Да, and it is worth telling us the expected production life at the quotation stage. A module for a long-life product should not depend on a component that may become unavailable; we will flag that risk rather than let you discover it later.