FAQ

» よくある質問

Answers to the questions we are asked most often about display touch modules: the technologies we supply, customisation, samples, MOQ, lead time, documentation and long-term supply. If your question is not answered here, send it to us and we will answer it directly.

製品 & technologies

Which display technologies do you supply?

We supply e-paper (Eインク) display modules, TFT LCD display modules, OLED display modules, HMI UART / RS232 serial display modules, and HDMI & Linux display modules with integrated boards. Sizes range from 0.4 inch to 15.6 inch depending on the technology.

Can you supply the display together with a driver board, a mainboard or an Android / Linux system board?

はい. We can supply a bare panel, a module with a driver board, a module with an HDMI or serial mainboard, or a complete module with an Android / Linux system board. Tell us what your host board outputs and we will propose the matching configuration.

Customisation

標準製品とは?

材料や製品の在庫があります, 標準製品である.

What is a custom product? 製品をカスタマイズできるか?

わかりました, 製品をカスタマイズできます。. 営業またはプロジェクトマネージャーにお問い合わせください. 顧客のニーズに合わせたカスタマイズされた製品, この顧客が使用する場合のみ.

Can you customise a display module for our product?

はい. We customise size, resolution, interface, touch panel, cable and connector arrangement, and we can build the module around your enclosure. Customised products are made for that customer’s use only.

Do you supply capacitive and resistive touch panels?

はい. Our standard is capacitive touch, which supports multi-touch and is used on most of our display touch modules. Resistive touch panels are also the preferred choice in some specific applications. Tell us about the operating environment and we will confirm which touch technology fits your product.

How do I choose the right size and resolution?

Start from the window in your enclosure and the smallest detail a user has to read, then match a module to those two figures. If you send us the enclosure opening and what will be displayed, we will propose the size and resolution for you.

Samples, MOQ & delivery

How many is MOQ?

MOQ なし

Do you have any free samples?

はい, 私達は試供品を供給してもいいです. For regular customers, we will offer free samples according to quantity. For new customers, we will charge you sample fees first and when you place an order, we will return it to you.

How long is delivery time?

リードタイムは現在の在庫によって異なります, 販売までお問い合わせください. 通常であれば, Standard products 1week, カスタマイズされた製品 2 週間. 標準サンプル 1-3 稼働日, サンプル時間のカスタマイズ 2 週間.

Documentation & support

Is there technical support?

私たちは、完全な仕様を送信します,描画とインティアルコード. 当社の専門エンジニアは、いつでもサービスを提供します.

Do you provide drawings, datasheets and interface documentation?

はい. Standard products are supplied with the specification, drawing and initial code. For serial display modules we also provide the interface protocol so your controller can drive the module.

Shipping & compliance

What is the shipping terms?

輸入国の送料と関税を含まないすべての見積書.

Where are you based, and do you work with overseas customers?

Good Light International Company Limited is based in Shenzhen, 中国, and supplies overseas customers. Products are available with ISO and CE certification; contact us for the documentation you need for your market.

Long-term supply

Can you support a product that will be manufactured for several years?

はい, and it is worth telling us the expected production life at the quotation stage. A module for a long-life product should not depend on a component that may become unavailable; we will flag that risk rather than let you discover it later.

  • お問い合わせ

    Customer service team ready to answer enquiries

    +8613922848035
    sales01@goodtouchlight.com
    +8613922848035
    sales01@goodtouchlight.com