Answers to the questions we are asked most often about display touch modules: the technologies we supply, customisation, samples, MOQ, lead time, documentation and long-term supply. If your question is not answered here, send it to us and we will answer it directly.

Prodotti & technologies

Which display technologies do you supply?

We supply e-paper (E-ink) display modules, Moduli display TFT LCD, Moduli display OLED, HMI UART / RS232 serial display modules, and HDMI & Linux display modules with integrated boards. Sizes range from 0.4 inch to 15.6 inch depending on the technology.

Can you supply the display together with a driver board, a mainboard or an Android / Linux system board?

Sì. We can supply a bare panel, a module with a driver board, a module with an HDMI or serial mainboard, or a complete module with an Android / Linux system board. Tell us what your host board outputs and we will propose the matching configuration.

Customisation

Che cos'è un prodotto standard?

Abbiamo lo stock di materiali o prodotti, che è il prodotto standard.

What is a custom product? Potremmo personalizzare il prodotto?

Ok, È possibile personalizzare il prodotto. Si prega di contattare il responsabile vendite o di progetto. Prodotti personalizzati in base alle esigenze del cliente, solo per questo cliente di utilizzare.

Can you customise a display module for our product?

Sì. We customise size, risoluzione, interface, touch panel, cable and connector arrangement, and we can build the module around your enclosure. Customised products are made for that customer’s use only.

Do you supply capacitive and resistive touch panels?

Sì. Our standard is capacitive touch, which supports multi-touch and is used on most of our display touch modules. Resistive touch panels are also the preferred choice in some specific applications. Tell us about the operating environment and we will confirm which touch technology fits your product.

How do I choose the right size and resolution?

Start from the window in your enclosure and the smallest detail a user has to read, then match a module to those two figures. If you send us the enclosure opening and what will be displayed, we will propose the size and resolution for you.

Samples, MOQ & delivery

How many is MOQ?

NESSUN MOQ

Do you have any free samples?

Sì, Siamo in grado di fornire campioni gratuiti. Per i clienti abituali, offriremo campioni gratuiti in base alla quantità. Per i nuovi clienti, addebiteremo prima i costi dei campioni e quando effettuerai un ordine, te li restituiremo.

How long is delivery time?

Il lead time dipende lo stock attuale, si prega di contattare le vendite. Normalmente, Prodotti standard 1 settimana, Prodotti personalizzati 2 settimane. Campioni standard 1-3 giorni lavorativi, Personalizzare il tempo dei campioni 2 settimane.

Documentation & support

Is there technical support?

Invieremo le specifiche complete,disegno e codice intiale. I nostri ingegneri professionisti forniranno servizi in qualsiasi momento.

Do you provide drawings, datasheets and interface documentation?

Sì. Standard products are supplied with the specification, drawing and initial code. For serial display modules we also provide the interface protocol so your controller can drive the module.

Shipping & compliance

What is the shipping terms?

Tutte le offerte, comprese le spese di spedizione e i dazi doganali del paese importatore.

Where are you based, and do you work with overseas customers?

Good Light International Company Limited is based in Shenzhen, Cina, and supplies overseas customers. Products are available with ISO and CE certification; contact us for the documentation you need for your market.

Long-term supply

Can you support a product that will be manufactured for several years?

Sì, and it is worth telling us the expected production life at the quotation stage. A module for a long-life product should not depend on a component that may become unavailable; we will flag that risk rather than let you discover it later.